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Privacy Policy

1. INTRODUCTION

Aim Dental Supply LLC, including our subsidiary (its) and/or affiliate(s), (hereinafter referred to as “we/ our/ us/ Company”) is committed to protecting the privacy of its customers and users (hereinafter referred to as “User/ Customer/ User/ you/ your”) and ensures complete confidentiality and security of personal information that resides with us.

This Privacy Policy (hereinafter referred to as “Policy”) describes how we and/or our subsidiary (its) and/or affiliate(s) protect your personal information provided to us on our website i.e. www.aimdentalsupply.com (hereinafter referred to as “Website”) and how we use that information in connection with the services offered through the Website and must be read in conjunction with our Terms of Use.

We wish to assure you that the Company is strongly committed to protect the privacy of its users and has taken all necessary and reasonable measures in line with the best industry practice to protect the confidentiality of your personal information and its transmission through our website.

You understand and acknowledge that this policy is effective from the date and time a user registers with the site (“Effective Date”) and accept the terms and conditions laid out on the site.

We may alter this Privacy Policy as needed for certain products and services and to abide by local laws or regulations around the world, such as by providing supplemental information in certain countries.

 

2. INFORMATION COLLECTED FROM YOU

We may collect personally identifiable information like name, age, telephone number, date of birth, shipping address, e-mail address, etc., personal information and sensitive personal information. Other information that we may collect includes geographic location details, IP address, logs, metadata and other Personal Data we get from communications done through e-mails, SMS, instant messages and calls.

We may also maintain a record of your product interest and acquire information about you for our present and/or future affiliates. If you choose to post messages on our message boards, online/ offline chats or other message areas or leave feedback for other users, we may retain this information.

All the aforesaid information is service-dependent and we may use the above said user information to, maintain, protect, and improve services (including advertising services) and/or for developing new services. Users can always refuse to supply personally-identifiable or any other information, with the condition that it may prevent them from engaging in certain website-related activities and functionalities.

You acknowledge that our third-party services providers may need to collect certain additional information, (e.g.- Stripe, PayPal, Apple Pay etc) such as your credit or debit card number and expiration date, bank routing and account number. We may also aggregate non-personal information about you and other customers who visit our Website.

 

3. INFORMATION COLLECTED ABOUT INDIVIDUALS WHO DO NOT INTERACT WITH US DIRECTLY

We may receive personal data about individuals who do not interact with us directly. For example, our clients, service providers, and contractor may provide us with information about individuals other than themselves when using our products or services. In addition, the Company may obtain personal data from other participants in a transaction processing chain, such as card associations and debit network operators and their members. The types of information we receive about third parties includes:

Information about the personnel of our clients, service providers, or contractor, such as the business contact information that our clients, service providers, or contractor provide to us in the context of our contractual relationships with them.

Information about customers of our clients that our clients send to us or allow us to collect in the context of the services that the Company performs, such as information related to financial transactions initiated by the customer, account registrations, and in some cases, information needed to verify a customer’s identity and details of products or services purchased, and as otherwise stated in an applicable specific privacy notice for a Company product or service. 

Information obtained when processing transactions, such as information about payment transactions.

 

4. INFORMATION COLLECTED FROM PRIVATE AND PUBLICLY ACCESSIBLE SOURCES

We and our service providers may collect information about individuals that is publicly available, including by searching publicly accessible government lists of restricted or sanctioned persons (such as the Specially Designated Nationals And Blocked Persons List), public records databases (such as company registries and regulatory filings), and by searching media and the internet. We and or our third-party verification providers may also collect information from private or commercially available sources, such as by requesting reports or information from credit reference and fraud prevention agencies, to the extent permitted under applicable law.

We may also maintain pages for our company and our products and services on a variety of third-party platforms, such as LinkedIn, Facebook, Twitter, Google+, YouTube, Instagram, and other social networking services. When you interact with our pages on those third-party platforms, the third-party’s privacy policy will govern your interactions on the relevant platform. If the third-party platform provides us with information about our pages on those platforms or your interactions with them, we will treat that information in accordance with this Privacy Policy.

 

5. SENSITIVE PERSONAL DATA 

We specifically request that you do not provide us with any sensitive personal data (meaning information revealing racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, genetic, health, or biometric information, information about sex life, or sexual orientation, or criminal convictions or offenses) through our mobile applications, or otherwise to us.

Any share or disclosure of personal data or sensitive personal data via user-to-user communication is the sole responsibility of the sharer and we do not hold any liability for such disclosure.

 

6. USAGE OF INFORMATION COLLECTED FROM YOU

The information collected from you may be used to operate, provide, develop and improve our services. Data like demographic and identity data, online identifiers, personal data and other technical data is used to manage orders, provide services, deliver products, process payments and communicate with you and to improvise on all our services.

These purposes include:-

  • send you the product(s), technical notices, updates, security alerts and support and administrative messages;

  • provide you access to our Services and Customer Support by means of e-mail or telephone;

  • facilitate seamless purchase experience while making a transaction by pre-populating the OTP received by you;

  • respond to your comments, questions and requests and provide customer service;

  • communicate with you about products, services, offers, promotions, rewards and events, if any, offered by us and others and provide news and information we think will be of interest to you;

  • monitor and analyze trends, usage and activities in connection with our services;

  • revise, modify, and update existing services and develop new services;

  • detect, investigate and prevent fraudulent transactions and other illegal activities and protect our rights and property and others;

  • trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law that is likely to have an adverse impact on the services provided on the Website;

  • personalize the services and present you with advertising, content or features that we believe will be of interest or useful to you;

  • facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;

  • link or combine with information we get from others to help understand your needs and provide you with better service; and

  • carry out any other purpose described to you at the time the information was collected.

Without limiting the foregoing and in addition thereto, we may transfer your information to another entity if we are acquired by or merged with another entity, if all or substantially all of our assets or business are acquired by another company, or as part of a bankruptcy proceedings.

 

7. STORING YOUR PERSONAL DATA

We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

 

8. SHARING YOUR PERSONAL DATA

We do not share, sell, rent, or trade User personal information with third parties for their commercial purposes. 

We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy or protect the rights, property or personal safety of our users or the general public. We will share some or all of your personal information with another business entity should we plan to merge with, or be acquired by a business entity.

 

9. USE OF COOKIES, WEB BEACONS AND OTHER TRACKERS

We use temporary and permanent cookies, tags, scripts, and other similar technologies to identify users of our services and to enhance user experience and to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness and for targeted visitor and user engagement by tracking your activities on our websites. We use third-party tracking services like google analytics and google tag manager to understand the behavior of our website visitors and serve them better.

Further, the pages on the website may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users’ interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent to your computer. However, this may prevent our site or services from working properly. You can also set your browser to delete cookies every time you finish browsing.

 

10. LINKS TO THIRD PARTY WEBSITES

We do not link to a third party except for Google firebase and stripe, PayPal, and Apple Pay. The information you provide is stored on the Google database and our encrypted server. We do not collect or store your data/information provided on a virtual wallet via stripe, PayPal, or Apple Pay. We recommend that you must read the privacy policy of Stripe here, PayPal here, Apple Pay here, and of google here before registering on our website. We do not own and control those sites, their content, or their privacy practices. We encourage you to review the privacy policy of any app/website before submitting your personal information.

WE HEREBY DISCLAIM LIABILITY FOR, ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AT ANY OF THE THIRD PARTY SITES LINKED TO THIS WEBSITE. BY CREATING A LINK TO A THIRD PARTY WEB SITE, WE DO NOT ENDORSE OR RECOMMEND ANY PRODUCTS OR SERVICES OFFERED OR INFORMATION CONTAINED AT THAT WEBSITE, NOR ARE WE LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. SUCH THIRD PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF OURS AND THE THIRD PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THIS SITE.

 

 

11. SAFETY OF YOUR DATA

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instruction and they are subject to a duty of confidentiality.

 

12. YOUR RIGHTS AND CHOICES

In this section, we describe the rights and choices available to all users.

a)      You can ask us to stop sending you marketing messages at any time by contacting us or clicking on the opt-out link included in each marketing message. You may continue to receive service-related and other non-marketing messages.

b)       Where we request personal data directly from you, you do not have to provide it to us. If you decide not to provide the requested information, in some circumstances we, or our clients, may be unable to provide products or services to you. For example, we may be unable to process your transaction.

c)      In some jurisdictions, applicable law may provide a right for individuals to access, modify, or delete their personal data in some. You may contact us directly to request access to, modify or delete your information. We may not be able to provide access to, modify, or delete your information in all circumstances.

 

13. HOW LONG IS YOUR DATA USED

We will use your personal data for as long as necessary based on why we collected it and what we use it for. This may include our need to satisfy a legal, regulatory, accounting, or reporting requirement.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In general terms, we will retain your personal data for the duration of your involvement/engagement with us and for as long as reasonably necessary afterwards; however, we may maintain different retention periods for different products and services. There are also certain types of information which are required to be retained for a certain period by law.

 

14. YOUR INDIVIDUAL LEGAL RIGHTS (THE GDPR AND CCPA)

Under certain circumstances, individuals in Europe have rights under data protection laws (GDPR) in relation to their personal data. If you are located in Europe, you may ask us to take the following actions regarding personal data that we hold:

Access. You are entitled to ask us if we are processing your personal data and, if so, for a copy of the personal data we hold about you, as well as obtain certain other information about our processing activities.

Correction. If any personal data we hold about you is incomplete or inaccurate, you can require us to correct it, though we may need to verify the accuracy of the new data you provide to us.

Change or Erasure. Article 17 of GDPR. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. For review, change, or erasure the information in your account or terminate your account you may act in the following ways:

  • Logging into your account settings and updating your account

  • Contacting us using the contact information provided below

[info@aimdentalsupply.com]

 

Object. Where our reason for processing your personal data is legitimate interest you may object to processing as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes.

 Restriction. You may ask us to suspend our use of your personal data in the following scenarios: if you want us to establish the data's accuracy; where our use of your personal data is unlawful but you do not want us to erase it; where you need us to hold your data for a longer period than we usually would, because you need it to establish, exercise or defend legal claims; or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Transfer. Where it is possible, we will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to personal data provided by you which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent. Where our reason for processing is based on your consent, you may withdraw that consent at any time. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Automated decision making. You have the right not to be subject to automated decision making (e.g. ,profiling) that significantly affects you. The exercise of this right is not available to you in the following cases:

  • The automated decision is required to enter into, or perform, a contract with you.

  • We have your explicit consent to make such a decision.

  • The automated decision is authorized by local law of an EU member state.

However, in the first two cases set out above, you still have the right to obtain human intervention in respect of the decision, to express your point of view and to contest the decision.

There may be legal or other reasons why we cannot, or are not obliged to, fulfill a request to exercise your rights. We will use available lawful exemptions to your individual rights to the extent appropriate. If we decline your request, we will tell you why, subject to legal restrictions.

You will not have to pay a fee to exercise any of your rights relating to your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

AND

The CCPA provides certain specific rights to consumers (California residents) regarding personal information. You have the right to request us to disclose information regarding the collection and use of your personal information over the past 12 months. After verifying that you, the consumer, has made the request we will disclose to you:

  • The right to know which personal information is being collected

  • The right to know if personal data is being sold or shared, and to whom

  • The right to object to the sale of personal data

  • The right to access one's own personal information

  • The right to equal service and price, even for consumers who exercise their privacy rights

To exercise the access, data portability, and deletion rights mentioned above, please submit a verifiable consumer request to us by either:

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within 12 months. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.

  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

 

15. COLLECTION OF MINOR’S DATA/INFORMATION

If you are a child under the age of 13, you may not have an Account on our website. We do not knowingly collect information from or direct any of our content specifically to children under 13. If we learn or have reason to suspect that you are a User who is under the age of 13, we will have to close your Account.

 

16. COMPLAINTS

If you have a complaint about our handling of your personal data, you may contact our data protection officer using the contact information below. We request that a complaint be made in writing. Please provide details about your concern or complaint so that our data protection officer can investigate it. We will take appropriate action in response to your complaint, which may include conducting internal discussions with relevant business representatives. We may contact you for additional details or clarification about your concern or complaint. We will contact you to inform you of our response to your complaint. You also may have a right to file a complaint with a national or local regulatory agency.

 

17. MODIFICATIONS TO THE POLICY

We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on the Website to notify you.

Please note that we may attempt to notify you when changes are made to this Privacy Policy, you are responsible for periodically reviewing any changes which may be made to the Policy. We may, in our sole discretion, modify or revise the Policy at any time, and you agree to be bound by the same.

Your continued use of our website and service/s, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

 

18. CONTACT US

In case you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact our Data Protection Officer at

 

E-mail: info@aimdentalsupply.com

Phone No. (800) 972 0061

 

AIM DENTAL SUPPLY LLC

1032 E BRANDON BLVD #3761

Brandon, FL 33511, USA

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